Frequently Asked Questions
Everything you need to know about shopping with Findway Canada.
What are your shipping rates within Canada?
We offer free standard shipping on all orders over $75 CAD. For orders below this amount, a flat rate of $9.99 applies nationwide.
How long do I have to return an item?
We accept returns on unworn items with original tags within 30 days of delivery. Please note that sale items are final sale.
Do you offer international shipping?
Currently, Findway Canada ships exclusively within Canada and to the United States to ensure the fastest delivery times for our local customers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website.
How do I determine my size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.